Troubleshooting Tips
If you're experiencing issues with accessing the payment link, follow these troubleshooting steps to resolve common problems:
1. Ensure You're Using a Supported Browser
- Supported Browsers: Google Chrome or Microsoft Edge
- Supported Devices: Laptop or Tablet (not a cell phone)
- Why this matters: ACI is optimized for these browsers & devices. Other browsers may lead to compatibility issues.
- Solution: If you're using a different browser, switch to Google Chrome or Microsoft Edge and try accessing ACI again.
2. Try Private Mode
- Private or 鈥淚ncognito鈥 mode can help rule out issues caused by cookies, extensions, or other cached data.
3. Clear Your Cache
- Clearing your browser cache and history can resolve issues related to outdated or corrupted files stored by your browser.
If these troubleshooting tips do not work, please reach out to the Admissions team from your designated campus below:
- Auburn Campus: admissions-auburn@vcom.edu
- Carolinas Campus: admissions-carolinas@vcom.edu
- Louisiana Campus: admissions-louisiana@vcom.edu
- Virginia Campus: admissions-virginia@vcom.edu